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Website Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the website located at https://arovis.com.my/, including all subdomains such as https://booking.arovis.com.my/, and any related services provided by Arovis Travel & Tours Sdn Bhd (“Arovis Travel”, “we”, or “us”). By using our websites, you agree to comply with these Terms. If you do not agree to these Terms, please do not use our websites.

1. Acceptance of Terms

By accessing and using any website within the arovis.com.my domain, you agree to be bound by these Terms, which may be updated from time to time without notice. Your continued use of the website after any changes indicates your acceptance of the new Terms.

2. Use of the Website

2.1 Eligibility
You must be at least 18 years old or have the legal authority to form binding contracts to use our websites. By accessing our websites, you confirm that you meet these requirements.

2.2 Permitted Use
You agree to use the websites solely for personal, non-commercial purposes, and in accordance with these Terms and all applicable laws. You are not allowed to use the websites for any unlawful purpose or any purpose prohibited by these Terms.

2.3 Prohibited Actions
While using our websites, you agree that you will not:

  • Violate any laws, regulations, or these Terms;
  • Distribute viruses, malware, or other harmful code;
  • Use any automated tools (e.g., bots, scrapers) to access or collect data from our websites;
  • Engage in any activity that could disrupt, damage, or impair our websites;
  • Misrepresent your identity or the information you provide;
  • Use our websites to defame, abuse, harass, or threaten others.

3. Intellectual Property

3.1 Ownership
All content, trademarks, logos, images, designs, text, and other materials available on arovis.com.my and its subdomains (collectively, “Content”) are the property of Arovis Travel or its licensors and are protected by intellectual property laws. Unauthorized use of any Content is prohibited.

3.2 Limited License
Arovis Travel grants you a limited, revocable, non-exclusive, non-transferable license to access and use the websites for personal, non-commercial purposes. This license does not permit the reproduction, distribution, display, or derivative use of any Content without prior written consent from Arovis Travel.

4. Privacy

Our use of your personal data is governed by our Privacy Policy, which is available on the website. By using our websites, you consent to the collection and use of your personal information as outlined in the Privacy Policy.

5. Third-Party Links

Our websites may contain links to third-party websites or services that are not owned or controlled by Arovis Travel. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. Your use of these third-party websites is at your own risk.

6. Disclaimers

6.1 No Warranty
The websites and all content provided are offered on an “as is” and “as available” basis. Arovis Travel makes no representations or warranties of any kind, express or implied, regarding the operation of the websites, the content, or any services provided through the websites.

6.2 Limitation of Liability
To the fullest extent permitted by law, Arovis Travel shall not be liable for any damages of any kind arising from your use of the websites, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

7. Indemnification

You agree to indemnify and hold harmless Arovis Travel, its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the websites, violation of these Terms, or infringement of any third-party rights.

8. Modifications to the Website

Arovis Travel reserves the right to modify, suspend, or discontinue the websites or any part thereof at any time without notice. Arovis Travel shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

9. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Malaysia. You agree that any disputes arising from or related to your use of the websites shall be subject to the exclusive jurisdiction of the courts of Malaysia.

10. Termination

Arovis Travel reserves the right, in its sole discretion, to terminate or suspend your access to the websites at any time, without notice, for any violation of these Terms or other conduct deemed unlawful or harmful to Arovis Travel or its users.

11. Contact Information

If you have any questions regarding these Terms, please contact us at:

Table of Contents

Travel Itinerary - Patani 5D3N

Day 1
  • Depart from Arovis Travel HQ in Southville (Waze/Google Maps) at approximately 9.00pm and KL Sentral at approximately 10:00
  • Stop for a meal at RNR Bukit Gantang
Day 2
  • Stop at Kuala Nerang, Kedah Mosque for Subuh Prayer
  • Immigration process in Durian Burung Border - Ban Prakob
  • To Narathiwat
  • Lunch in Summer Thon (Included)
  • Visit 400 Years old Mosque
  • Ya'kan Market for Traditional Patani Dessert
  • Rim Khern Market in Narathiwat City
  • Check in Hotel
Day 3
  • Checkout from Hotel
  • Breakfast in Akho Nasir in Narathiwat (Not Included)
  • Al Quran Museum in Narathiwat
  • Patani Grand Mosque
  • Lunch in Banlay Restaurant (Not Included)
  • Ban Pu for Boatride in Pattani Bay (Not Included)
  • Patani Green Market
  • Check in Hotel
Day 4
  • Breakfast in Hotel
  • Visit Grand Grave of Patani Martyr & Tok Panjang
  • Visit Sultan Muhamad I Grave
  • Visit Queens of Patani Grave
  • Visit Hang Tuah & Sheikh Ahmad Daud Fathoni Wells
  • Lunch in Barahom Traditional (Included)
  • Patani Sweet Salt
  • Back to Hotel
  • Free & Easy
Day 5
  • Check out from Hotel
  • Visit Asean Mall
  • Exit Thailand via Ban Prakob - Durian Burung Border
  • Tour End
  • Expected to arrive in Kuala Lumpur before midnight

Please note: The itinerary is subject to change based on conditions on the travel day.

Travel Itinerary - Satun 4D2N

Day 1
  • Depart from Arovis Travel HQ in Southville (Waze/Google Maps) at approximately 9.00pm and KL Sentral at approximately 10:00
  • Stop for a meal at RNR Bukit Gantang
Day 2
  • Stop for Subuh Prayer and rest at Masjid Padang Besar, Perlis
  • Border in Wang Kelian, Perlis
  • Kayak in Wong Sai Thong
  • Tammalang Port for Lunch (Not Included)
  • Masjid Al Hashime (The Dome of Rock)
  • To Hatyai and check-in Hotel
Day 3
  • Breakfast in Yannaty Hotel
  • Kaysorn for Souvenir shopping
  • Nora Plaza
  • Renu Outlet
  • Big Bee Garden Farm
  • Lunch in d'Hatyai Cafe (Not Included)
  • Songkhla Grand Mosque
  • Elephant Chang Puak Camp
  • Floating Market
  • Back to Hotel
Day 4
  • Check out Hotel
  • Breakfast at Dim Sum Chabura (Not Included)
  • Rosecare
  • Dannok for Lunch (Not Included)
  • Border in Bukit Kayu Hitam
  • Expected to arrive in KL before midnight
  • Tour End

Please note: The itinerary is subject to change based on conditions on the travel day.

Category Restriction

Category Restriction

Children

Strictly for children under 7 years old. No bed allocation is provided; only a seat for transportation is included, such as for flights, buses, or vans. 1 adult can accompany a maximum of two children under 7 years old. Children older than 7 years are required to have both a seat and a bed, and will be charged as per adult rates.

Infant

Strictly for infants under 2 years old, with no bed or seat allocation. 1 adult can accompany a maximum of 1 infant under 2 years old. A baby bassinet can be requested for flights depending on the airline, and the cost generally covers flight tax.

Travel Itinerary - Hatyai 4D2N

Day 1
  • Depart from Arovis Travel HQ in Southville (Waze/Google Maps) at approximately 9.00pm and KL Sentral at approximately 10:00
  • Stop for a meal at RNR Bukit Gantang
Day 2
  • Stop for prayer and freshen up at Bukit Kayu Hitam Mosque
  • Border procedures at Bukit Kayu Hitam (Malaysia - Thailand)
  • Breakfast at Kak Jah Danok restaurant
  • First stop at Kaysorn (souvenirs)
  • Second stop at Nora Plaza (leather goods)
  • Third stop at a peanut factory outlet
  • Fourth stop at Bee Garden Farm (honey)
  • Lunch at D’Hatyai Café
  • Check-in at the hotel
  • Explore Lee Garden by tuk-tuk
Day 3
  • Breakfast at Dimsum Chabura, Songkhla
  • Visit Samila Beach
  • Elephant at Chang Puak Camp
  • Visit Songkhla Mosque (landscape resembles the Taj Mahal)
  • Visit Sea Verse Café (Port Bergambar)
  • Lunch at Klonghae Steamboat
  • Visit Floating Market
  • Return to the hotel
  • Visit ASEAN Night Market or Central Festival Hatyai by tuk-tuk
Day 4
  • Check out from the hotel
  • Breakfast at Yananat Halal Hotel
  • Visit Rosecare (silk products)
  • Visit Danok
  • Shopping & Lunch in Danok
  • Border procedures at Danok (Thailand - Malaysia)
  • Expected arrival at KL by 11:59 PM
  • End of the tour

Please note: The itinerary is subject to change based on conditions on the travel day.